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Privacy Policy

Last updated: April 6, 2026

1. Introduction

ReviewScrap ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Chrome extension and related services ("Service").

2. Information We Collect

We collect minimal information necessary to provide the Service:

  • Account Information: When you install the extension, a unique anonymous identifier is generated to track your credit balance. We do not require registration, email, or personal details to use the free tier.
  • Payment Information: When you purchase credits, payment is processed by Paddle (our payment provider). We do not store your credit card number, bank account details, or other financial information. Paddle handles all payment data in accordance with PCI-DSS standards.
  • Usage Data: We may collect anonymized usage statistics such as the number of reviews extracted, export formats used, and feature usage to improve the Service.

3. Information We Do Not Collect

We want to be transparent about what we do not collect:

  • We do not collect your browsing history or track your activity outside of Amazon product pages.
  • We do not collect personal information from the Amazon reviews you extract.
  • We do not sell, rent, or share your data with third parties for marketing purposes.
  • We do not use tracking cookies or advertising trackers.

4. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service, including managing your credit balance.
  • Process credit purchases through our payment provider.
  • Improve the Service based on anonymized usage patterns.
  • Respond to support requests and communicate important updates.

5. AI Enhancement Feature

If you opt into the AI review enhancement feature, the text of extracted reviews is sent to a third-party AI service for processing. This data is used solely for generating enhanced review text and is not stored permanently by the AI provider. No personal information from reviewers is included in these requests.

6. Third-Party Services

We use the following third-party services:

  • Paddle: Payment processing. Paddle acts as the Merchant of Record for all transactions. See Paddle's Privacy Policy.
  • Chrome Web Store: Extension distribution. See Google's Privacy Policy.

7. Data Storage and Security

Your credit balance and anonymous identifier are stored securely using Chrome's built-in storage API (chrome.storage.sync). This data is synced across your Chrome browsers when you are signed into Chrome. We implement appropriate technical measures to protect your data against unauthorized access, alteration, or destruction.

8. Data Retention

We retain your anonymous account data (identifier and credit balance) for as long as you use the Service. If you uninstall the extension, locally stored data is automatically removed. You may request deletion of any server-side data by contacting us.

9. Your Rights

You have the right to:

  • Access: Request a copy of the data we hold about you.
  • Deletion: Request deletion of your data by contacting us.
  • Portability: Request your data in a machine-readable format.
  • Objection: Object to processing of your data for specific purposes.

To exercise any of these rights, contact us at support@reviewscrap.com.

10. Children's Privacy

The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

11. International Data Transfers

Your data may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

support@reviewscrap.com

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